Support Contracts

We understand that operational stability of your installed systems is critical to your business operations, so we provide a high level of support and pre-active maintenance to ensure your organisation can manage potential issues before and when they arise.

We provide technical support contracts with a range of options covering all types of systems, system sizes, complexities and varied levels of mission criticality.

​

Available in 4 support levels, Emerald, Sapphire, Ruby & Diamond as well as customised agreements.

Our support contract options are tailored to suit your business requirements ranging from phone, email & remote access support, fix on fail support site visits, scheduled maintenance with software assurance & full system testing. Priced to suit your system size.

​

Our preventative maintenance component ensures your system components remain up to date with firmware and software updates to improve the security and reliability of your systems. Our Maintenance Plus option provides review & reporting of systems and design changes.